Writing an Email
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Situation: Your domestic flight from Calgary to Toronto was delayed by more than seven hours yesterday, and the airline provided no meal vouchers or clear updates while you waited at the gate. Write an email to the airline's customer relations department. In your email: - explain what happened and how the delay affected your plans - describe how the airline staff handled the situation at the airport - state what you would like the airline to do to make up for the inconvenience
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