Writing an Email
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You booked a cottage on Lake Muskoka for a long weekend with friends through a rental website, but upon arrival you discovered the dock was broken, the water heater didn't work, and the listing had promised a working fireplace that didn't exist. Write an email to the property owner. In your email: - describe the specific problems you found upon arrival - explain how these issues affected your weekend plans - request a specific resolution, such as a partial refund or credit
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