Writing Task 1 · Letter (formal)
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You should spend about 20 minutes on this task. Write at least 150 words. You do NOT need to write any addresses. You recently took a piece of equipment to a repair shop, but you were very unhappy with the service you received when you went to collect it. Write a letter to the manager of the shop. In your letter: • explain why you were dissatisfied with the service • describe what happened when you went to collect your equipment • say what you would like the manager to do about it.
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