Multiple Choice, Single Answer (Core)

Read the text and answer the question.

Dear customer, we're writing to confirm that your internet service was down for 14 hours on June 24th due to a fibre line cut during nearby roadwork. Our records show your connection was fully restored by 9 p.m. that evening. As outlined in our service agreement, outages lasting more than 12 hours qualify for a credit equal to one full day of service. A credit of $2.60 has been applied to your next bill automatically; no action is required on your part. If you believe this amount is incorrect, please contact support within 30 days of this notice.