Multiple Choice, Single Answer (Core)

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Order #4471 was originally scheduled for delivery on a Tuesday, but the sofa and dining chairs did not arrive that day. The retailer sent an email explaining that the delivery truck had a mechanical breakdown and the shipment would now arrive on Friday instead. Customers who need the items sooner can pick them up directly from the warehouse between 9 a.m. and 4 p.m. on weekdays. Anyone unable to accept the Friday delivery should call the customer service line at least one day in advance to arrange a new date, since missed appointments will be rebooked for the following week.