PTE Reading

Multiple Choice, Single Answer (Core)

1 questions. Answer them all, then submit once for your section score.

Pearson Test of English — TestDayTwin Practice
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1.
Multiple Choice, Single Answer (Core)

Read the text and answer the question.

To renew a health card, most residents can now apply online instead of visiting an office in person. The online form asks for your current card number, date of birth, and a recent photo that meets the size and background requirements listed on the form. Applications submitted online are usually processed within 15 business days, and the new card is mailed to the address on file. If your address has changed, you must update it through the online portal at least two weeks before applying, since the system will reject an application if the mailing address does not match its records. Renewals cannot be completed by phone.

Based on the passage, why might an online health card renewal application be rejected?