Multiple Choice, Single Answer (Core)
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Riverside Dental Clinic sends automatic text reminders 48 hours before every appointment. If you need to reschedule, reply RESCHEDULE to the text message, and a receptionist will call you within one business day to arrange a new time. Cancelling less than 24 hours before your appointment results in a $35 late-cancellation fee, unless it is a genuine emergency. Patients who do not respond to the reminder and miss their appointment without any notice will be charged the full missed-appointment fee of $60. To stop receiving text reminders altogether, call the front desk directly, as replying STOP to the automated text does not work for this clinic's booking system.