Fill in the Blanks (Reading) (Core)

A passenger who missed a scheduled train due to a cancelled connecting service may be —eligibleobligatedexemptqualified for a full refund if the request is submitted within thirty days of the original travel date. To start the process, the ticket holder must complete an online claim —formreceiptinvoiceticket and attach the original booking confirmation. Refunds for tickets bought with a credit card are usually —crediteddeductedtransferredwithdrawn to the same card within seven to ten business days. Cash purchases, however, require the passenger to visit a station counter to —collectexchangedepositinsure the refund in person.