Fill in the Blanks (Reading & Writing) (Core)
1 questions. Answer them all, then submit once for your section score.
Choose the word that best fits each blank.
The Chen family received their latest hydro bill and were surprised to see a charge nearly triple their usual amount. After calling customer service, they learned that a meter reader had mistakenly recorded a neighbor's instead of theirs. The representative apologized for the error and promised to the incorrect charge within five business days. She also suggested the family sign up for paperless billing to catch future more quickly. The Chens were relieved but asked the representative to the correction in writing for their records.