Fill in the Blanks (Reading & Writing) (Core)

Riverside Dental Clinic sends every patient a text message two days before their —scheduledpostponedcancelledrefunded appointment. The message asks patients to —confirmpostponeforfeitdismiss their appointment by replying "YES," or to call the front desk if they need to reschedule. Patients who do not confirm within 24 hours may have their time slot given to someone on the —waitingbillinghiringmailing list. The clinic says this system has —reduceddelayeddoubledignored the number of missed appointments by nearly half since it started last year.