Fill in the Blanks (Reading & Writing) (Core)

Maria's train was cancelled last week, so she went online to —requestrequestingrequestedrequests a refund for her unused ticket. The rail company's website asked her to —enterenteringenteredenters her booking reference and the card she paid with. She was told that refunds for cancelled trains are usually —processedprocessingprocessprocesses within seven business days. Because her trip included a connecting service, she also had to —choosechoosingchooseschose whether she wanted cash back or travel credit for future trips. Two days later, the refund appeared in her bank account.