Multiple Choice, Multiple Answers (Core)
1 questions. Answer them all, then submit once for your section score.
Read the text and select ALL correct options. Wrong selections lose points.
Hi Priya, this is Bloom Hair Studio confirming that we need to reschedule your appointment originally booked for Thursday at 2:00 PM. Our stylist Marco has had a family emergency and will be out for the rest of the week. We can offer you a slot with Aisha, who has similar experience with colour treatments, on the same day at 4:30 PM, or you can choose to move your appointment to the following Monday at 10:00 AM with Marco once he returns. There is no charge for rebooking, and any deposit already paid will be applied to whichever appointment you choose. If neither option works, please call the salon directly rather than replying to this text, as our booking line is monitored during business hours only, from 9 AM to 6 PM.