Multiple Choice, Multiple Answers (Core)
1 questions. Answer them all, then submit once for your section score.
Read the text and select ALL correct options. Wrong selections lose points.
Riverbend Home Furnishings emailed customers this week to apologize for delivery delays affecting sofas, dining sets, and bed frames ordered since late May. The company blamed a shortage of shipping containers and a backlog at its main warehouse in Mississauga. Orders that were originally expected within two to three weeks are now taking up to six weeks to arrive. Customers who need their furniture urgently can request a partial refund of the delivery fee or choose to cancel their order for a full refund, including the item cost. Riverbend is also offering a 10% discount code for a future purchase to anyone whose order is delayed by more than three weeks. Customers are advised to track their order status online using the confirmation number sent at checkout, and to contact customer service directly if the tracking page has not updated in more than five business days.