Multiple Choice, Multiple Answers (Core)

Read the text and select ALL correct options. Wrong selections lose points.

I've been a member at the community fitness center for almost two years, but I recently had to freeze my membership for three months because of a shoulder injury. The front desk staff explained that freezes are free for the first month, but a small five-dollar administrative fee applies for each additional month. They also said that during a freeze, members lose access to the pool and group classes, but they can still use the on-site physiotherapy room if referred by a doctor. I submitted a doctor's note to qualify for that option, since I needed regular physiotherapy sessions anyway. The staff member also mentioned that my monthly billing would pause automatically and resume the month after my freeze ends, so I wouldn't need to call back to reactivate my membership manually.