Multiple Choice, Multiple Answers (Core)

Read the text and select ALL correct options. Wrong selections lose points.

Guests who need to change a hotel booking should check the rate type before assuming the change is free. Bookings made under the flexible rate can be modified or cancelled up to twenty-four hours before check-in without any penalty, and the price difference, if any, is charged or refunded automatically. Bookings made under the discounted advance-purchase rate cannot be changed at all after payment is confirmed, and the full amount is forfeited if the guest cancels or fails to show up. Guests wanting to add extra nights to an existing flexible booking should contact the hotel directly rather than the booking website, since the website can only process changes to the original stay dates, not extensions. Requests to change a booking during a night when the hotel is fully booked may not be possible regardless of rate type, since no rooms would be available to shift the reservation into.