Multiple Choice, Multiple Answers (Core)
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Read the text and select ALL correct options. Wrong selections lose points.
The Riverside Community Library recently updated its card renewal policy. Members used to renew in person only, but starting this year, cardholders can also renew online through the library's website, provided their contact information is current. Renewals completed online take effect immediately, while in-person renewals still require a staff member to update the system, which can take up to one business day. Library staff noted that cards not renewed within thirty days of expiry are automatically deactivated, and members must then reapply with valid identification and proof of address. To reduce confusion, the library now sends an email reminder two weeks before a card's expiry date, provided the member has an email address on file. Staff encouraged long-time members to check that their contact details are accurate, since outdated information means the reminder emails will not reach them.