Multiple Choice, Multiple Answers (Core)
1 questions. Answer them all, then submit once for your section score.
Read the text and select ALL correct options. Wrong selections lose points.
Maple Valley Auto Centre sends every customer a reminder when their vehicle is due for scheduled service. The postcard lists the last recorded odometer reading and the recommended service interval, usually every 8,000 kilometres or six months, whichever comes first. Customers can book online, by phone, or by walking into the shop during business hours. The reminder also notes that a courtesy shuttle runs within a 10-kilometre radius for anyone who cannot wait on-site. If a vehicle is still under warranty, the postcard advises bringing the original purchase paperwork, since some checks are covered at no charge. Customers who ignore three consecutive reminders are moved to an annual mailing list instead of the standard six-month cycle. Staff recommend booking at least a week ahead during winter months, when demand for tire changeovers and battery checks rises sharply.