PTE Reading

Multiple Choice, Multiple Answers (Core)

1 questions. Answer them all, then submit once for your section score.

Pearson Test of English — TestDayTwin Practice
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1.
Multiple Choice, Multiple Answers (Core)

Read the text and select ALL correct options. Wrong selections lose points.

Thank you for contacting Prairie Rail customer service regarding your refund request for ticket booking reference PR48213. We can confirm that your ticket for the July 9th departure from Regina to Saskatoon qualifies for a full refund, since the cancellation was requested more than 24 hours before the scheduled departure time. Refunds are processed back to the original payment method and typically appear within 5 to 7 business days. Please note that the $5 booking fee is non-refundable under our standard fare rules, so the amount credited will be your ticket price minus this fee. If your journey included a seat upgrade, that portion is refunded separately and may take an additional 2 business days to process. Should the refund not appear within 10 business days, please reply to this email with your booking reference so our agent can investigate further.

According to the email, which TWO conditions apply to the train ticket refund? (select all that apply)