PTE Reading

Multiple Choice, Multiple Answers (Core)

1 questions. Answer them all, then submit once for your section score.

Pearson Test of English — TestDayTwin Practice

1 of 1Time Remaining00:06:00

Read the text and select ALL correct options. Wrong selections lose points.

Our sectional sofa was supposed to arrive last Tuesday, but the delivery company called that morning to say the truck had broken down near Kamloops. They rebooked us for Friday between noon and 4 p.m. Friday came and went with no truck and no phone call. When I called customer service, the agent said the order had been "flagged for warehouse review" and could not give a new date. I asked for a refund of the delivery fee since we had taken two days off work for nothing, and she agreed to credit it within five business days. We still don't have a couch, and nobody has explained what the warehouse review actually involves.

According to the passage, which TWO statements are true? (select all that apply)

The delivery was delayed because the customer changed the address.The truck broke down near Kamloops before the first scheduled delivery.The customer will receive a refund of the delivery fee.The sofa arrived on Friday afternoon as rescheduled.The agent explained exactly what the warehouse review process involves.