Multiple Choice, Multiple Answers (Core)
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Read the text and select ALL correct options. Wrong selections lose points.
Passengers who misplace their monthly transit pass should report it as lost through the transit authority's website or by calling customer service, ideally within 24 hours to limit unauthorized use. Once a pass is reported lost, it is deactivated within a few hours, and any remaining value or unused days are transferred to a replacement pass at no extra charge, provided the original pass was registered online. Unregistered passes, including anonymous cards bought at convenience stores, cannot be replaced or refunded under any circumstances, so riders are encouraged to register their card as soon as they buy one. Replacement passes are typically mailed within five business days, but riders needing to travel sooner can request a temporary paper pass from any station office by showing photo identification. There is no fee for the first replacement in a calendar year, but a small administrative charge applies to any further replacements requested afterward.