Multiple Choice, Multiple Answers (Core)

Read the text and select ALL correct options. Wrong selections lose points.

Guests who need to modify a reservation at the Lakeside Inn can do so free of charge up to 48 hours before the scheduled check-in date, either through the hotel's website or by phone. Changes made within 48 hours of check-in, including date changes or extending a stay, may be subject to availability and could involve a rate difference if the new dates fall during a higher-demand period. Cancellations follow a separate policy: guests who cancel more than 72 hours in advance receive a full refund, while those who cancel within 72 hours forfeit the first night's charge. No-shows are charged for the entire reserved stay. Guests booked through a third-party travel site must contact that site directly to request any change, since the hotel's front desk cannot modify reservations made through external platforms. Loyalty program members receive one free late change per year regardless of timing.