Multiple Choice, Multiple Answers (Core)
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Read the text and select ALL correct options. Wrong selections lose points.
Bloom & Shear Hair Studio has updated its rebooking policy after receiving feedback about missed appointments. Clients are now encouraged to book their next appointment before leaving the salon, since popular stylists can be booked out for several weeks. A text reminder is sent forty-eight hours before the scheduled visit, and clients can reschedule through the same text message by replying with a new preferred date. Cancellations made less than twenty-four hours in advance incur a fifteen dollar fee, charged to the card on file, except in cases of documented illness or emergency. Walk-ins are still welcome but are served only if a stylist has an unexpected gap in their schedule that day. The salon has also introduced a loyalty stamp card, where every sixth haircut is offered at half price, though this discount cannot be combined with any other promotion.