Respond to a Situation
1 questions. Answer them all, then submit once for your section score.
You will hear a spoken situation. Respond appropriately. Your dentist's office calls and leaves this message: 'Hi, this is Riverside Dental calling to remind you of your appointment on Thursday at 10 AM. Please call us back to confirm or reschedule if needed.' Call back and leave a message: confirm you can't make Thursday at 10 AM and ask to reschedule for later in the week. Use a polite, everyday customer-service register.
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