Respond to a Situation
1 questions. Answer them all, then submit once for your section score.
You are calling your grocery store's customer service line. Situation: You noticed that the loyalty points from your last three shopping trips never showed up in your account, even though you scanned your card each time. Respond to the customer service representative. In your response, explain the problem, mention that you have the receipts as proof, and ask how the missing points can be added back to your account. Register: polite, everyday consumer English, as spoken to a store staff member.
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