Respond to a Situation
1 questions. Answer them all, then submit once for your section score.
Situation: Your latest hydro bill is nearly triple your usual amount, and you suspect there has been a meter-reading error. Call your hydro provider's customer service: explain the problem, mention that your usage habits haven't changed, and ask them to review your account and send someone to check the meter. Use a calm but firm, everyday customer-service tone.
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