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Riverside Hair Studio has updated its rebooking policy for regular clients. Customers who wish to book their next appointment before leaving the salon will now receive a 10 percent discount on their following visit. Stylists have been asked to offer this option at the end of every service, since many clients previously left without securing a convenient time slot, only to find the salon fully booked weeks later. To rebook, clients simply tell their stylist or the front-desk assistant their preferred day and time, and a reminder text message will be sent 48 hours in advance. If a client needs to cancel, at least 24 hours notice is required to avoid a small cancellation fee. The salon has also extended its opening hours on Thursdays and Fridays to accommodate more rebooking requests. Owner Maria Chen said the change was introduced after customer feedback showed that many people forgot to book ahead and then struggled to find a suitable appointment slot at short notice. Early results suggest the new system has reduced gaps in the daily schedule and made planning easier for both staff and customers.