Summarize Written Text (Core)
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Summarize the passage in 25-50 words.
Members who need to pause their gym membership due to travel, injury, or a temporary change in schedule can now apply for a freeze directly through the front desk or the member portal, rather than needing to call the regional office as before. A freeze can be requested for a minimum of two weeks and a maximum of three months per calendar year, and it must be submitted at least five business days before the billing date to avoid being charged for the upcoming cycle. During the freeze period, members keep their locker assignment but lose access to the pool schedule booking system, since priority booking is reserved for active members. There is a small administration fee of five dollars per frozen month, which is lower than the previous rate charged when requests were processed by phone. Members recovering from an injury can have this fee waived if they provide a note from a physiotherapist or doctor. To reactivate before the freeze period ends, members simply need to email the front desk with their member number, and normal billing resumes automatically once the freeze period expires, so no separate reactivation step is required if they intend to let it run its full course.
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