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New System for Dentist Appointment Reminders Starts This Month Starting this month, the downtown dental clinic is switching from phone call reminders to a combined text message and email system for upcoming appointments. Patients will receive a text message five days before their scheduled visit and a follow-up email two days before, both containing the date, time, and a link to confirm or reschedule online without needing to call the front desk. The clinic made this change after a survey showed that many patients preferred a quick text over a phone call, particularly during work hours when calls are often missed. Patients who do not have a mobile number on file, or who prefer to be contacted by phone, can request to keep the traditional reminder call by informing the front desk at their next visit. The clinic asks patients to confirm appointments at least twenty-four hours in advance, since late cancellations make it difficult to offer the slot to someone else on the waiting list. Appointments that are not confirmed and are missed without notice may be subject to a small administration fee, as outlined in the clinic's updated patient policy available at reception.