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Members can now request a temporary freeze on their monthly gym membership for medical, travel, or personal reasons, for a minimum of two weeks and a maximum of three months per calendar year. To apply, simply fill out the freeze request form at the front desk or through the online member portal, and submit it at least five business days before your next billing date, since freezes cannot be applied retroactively once a payment has already been processed. During the freeze period, you will not be charged the regular monthly fee, but a small $5 administrative fee applies each month to keep your account and locker assignment active. Your membership end date and any remaining contract months will automatically shift back by the length of the freeze, so you won't lose any paid time. Members on a freeze can still attend up to two guest visits per month at the regular drop-in rate if they want to keep training occasionally. To reactivate before the freeze period ends, just notify the front desk or update your status online, and normal billing will resume on your next cycle. If you have questions about how a freeze affects a promotional rate or a corporate discount, please speak with a membership advisor before submitting your request, since some discounted plans have different rules.