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Residents are reminded that the community mailroom now uses a new pickup system for larger parcels that don't fit in individual mailboxes. When a package arrives, you will receive an automated text or email notification along with a unique four-digit pickup code, rather than the paper slips used previously. Parcels are stored in the secure package room on the ground floor, accessible using your building fob between 7 a.m. and 10 p.m. daily. To collect your item, scan the barcode on the notification at the kiosk near the entrance and enter your four-digit code when prompted; the locker or shelf number will then display on screen. Please pick up parcels within seven days of arrival, as the management office will begin charging a $2-per-day storage fee after that period to keep space available for other residents. If a package appears damaged or if the system shows an item that isn't yours, contact the front desk immediately rather than opening it, so staff can log the issue and contact the courier if needed. Residents who are away for extended periods can arrange for a neighbour or family member to collect parcels on their behalf by sharing the pickup code, since no ID check is required at the kiosk.