Summarize Written Text (Core)

Summarize the passage in 25-50 words.

Dear Customers, we are writing to inform you about the internet outage that affected our service area between Tuesday evening and early Thursday morning this week. A fault in an underground cable, discovered during routine maintenance work nearby, caused a loss of connection for approximately 1,400 households and small businesses in the region. Our technical team worked around the clock alongside the cable contractor to identify and repair the damaged section, and service was fully restored by six o'clock Thursday morning. We understand that an outage of this length can be frustrating, particularly for customers who rely on a stable connection for remote work or running a home business. As a result, any customer whose service was interrupted for more than twelve hours will automatically receive a credit equal to five days of their monthly plan cost, applied to their next bill. There is no need to call or submit a claim; the adjustment will be processed automatically using our outage records. Customers who believe they experienced a longer outage than our records show, or who have other billing questions, are welcome to contact customer support, available seven days a week. We apologize again for the inconvenience and thank you for your patience.