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Riverside Auto Service sends out reminders when a customer's vehicle is due for routine maintenance, based on either mileage or time since the last visit, whichever comes first. Many drivers ignore these notices, assuming their car is running fine, but delaying basic service can lead to costlier repairs down the road. For example, skipping an oil change can cause engine parts to wear faster, while ignoring worn brake pads can damage rotors that are far more expensive to replace. Riverside recommends that customers book appointments as soon as they receive a reminder, since slots fill quickly during busy seasons like autumn, when many people prepare their vehicles for colder weather. The shop now offers online booking, letting customers pick a convenient time without calling in. Reminders are sent by text and email, and customers can adjust how often they receive them in their account settings. Staff also suggest keeping a simple log of past services, either on paper or through the shop's app, so drivers can track what has been done and plan ahead for the next visit, rather than waiting until something breaks.