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Summarize the passage in 25-50 words.

To the third-floor team: IT has received multiple complaints this week about the main printer near the copy room jamming repeatedly and producing streaky, faded pages. A technician inspected the machine yesterday and found that the drum cartridge is nearing the end of its life and needs replacement, along with a thorough cleaning of the internal rollers. A replacement part has been ordered, but it will not arrive until early next week, so the printer will remain out of service until then. In the meantime, please use the printer on the fifth floor near the reception desk, or the smaller printer in the finance office if your document is urgent and under ten pages. We know this is inconvenient, especially for anyone preparing client reports or invoices this week, so we appreciate your patience. Please avoid forcing paper out of the machine if it jams, as this can damage the rollers further and delay repairs even more. If you notice the fifth-floor printer running low on paper or toner, let facilities know right away so it doesn't also go down. We'll send another update as soon as the part arrives and the printer near the copy room is back in working order. Thank you for bearing with us during the repair.