Write Email
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You are a member of the FreshMart Rewards loyalty program. You noticed that your points balance dropped by 500 points after your last shopping trip, even though you didn't redeem anything. Write an email to Priya Nandakumar, Customer Service Manager at FreshMart, about this issue. In your email: • Explain what happened and when you noticed the missing points • Ask her to check your account history and correct the balance • Request confirmation once the issue has been fixed
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