Respond to a Situation
Hear an everyday situation and respond appropriately. 150 tasks — scored instantly, exactly as the computer scores them. Scores Listening + Speaking.
Ordered easiest → hardest (estimated from text complexity).
Easier
You woke up with a bad sore throat and fever and need to see a doctor today, but your family clinic is full…
Easier
You need to freeze your gym membership for two months because you are traveling for work. Call the gym's fr…
Easier
Situation: The city has posted a new snow removal schedule for your street, and parking is now banned on th…
Easier
The tenant in the apartment above yours has been making loud noise late at night for the past week, and it'…
Easier
It's been a week since your job interview and you haven't heard back. Write a short follow-up email to the…
Easier
You booked a winter tire change appointment at your usual garage, but you just realized you have to work th…
Easier
You will hear a spoken situation. Respond appropriately. Audio script: "Hey, it's Priya from payroll. We'r…
Easier
You will hear a spoken situation. Respond appropriately. Your manager left you this voicemail: 'Hi, I need…
Easier
You will hear a spoken situation. Respond appropriately. You call the city parks department and hear this m…
Easier
Situation: Your neighbour knocks on your door and says: "Hey, I hate to ask, but we're going away for the w…
Easier
Your train was cancelled and you want a refund for your ticket. You are speaking to a customer service agen…
Easier
You borrowed a ladder from your neighbour three weeks ago and forgot to return it. Leave a voicemail for yo…
Easier
You are renting an apartment and want to compare tenant insurance quotes before your lease starts. Leave a…
Easier
Your workplace is holding a mandatory safety drill this afternoon, and as team lead you must inform your st…
Easier
Your coworker is organizing a team lunch collection and has asked everyone to chip in twenty dollars by Fri…
Easier
You booked a hotel room for this Saturday night, but your plans have changed and you now need to check in o…
Easier
You will hear a spoken situation. Respond appropriately. You call a taxi company and hear this message: 'Yo…
Easier
You will hear a spoken situation. Respond appropriately. Audio script: "Hi there — I think the courier jus…
Easier
You come home and find that your neighbour's package was delivered to your door by mistake. You knock on yo…
Easier
Situation: Your child's school is organizing a bake sale fundraiser next week and is asking for parent volu…
Easier
Situation: Your car is booked in for a winter tire change tomorrow at 9 a.m., but you just remembered you h…
Easier
Your neighbour's package was delivered to your door by mistake. Your neighbour is at the door asking about…
Easier
You applied for a street parking permit for your new car, but the city sent you the wrong permit type for y…
Easier
Your public library card expired last week, and you have several books on hold waiting for pickup. Call the…
Easier
Respond to the situation. A friend is asking about the public skating hours at the community rink because t…
Easier
You will hear a spoken situation. Respond appropriately. Audio script: "Hey, so I added up the grocery rec…
Easier
Situation: You usually pick up your child from daycare at 5:30 p.m., but you'll be stuck in a late meeting…
Easier
You booked a hotel room for a weekend trip, but your plans have changed and you now need to check in one da…
Easier
Situation: A parent from your child's school messages you: "Hi! We're organizing a bake sale next Saturday…
Easier
Your manager sent a message asking if you can work overtime this Saturday because a colleague called in sic…
Easier
The electric kettle you bought two weeks ago has stopped heating water and shows no signs of damage from mi…
Easier
Situation: You bought a uniform shirt for your new job online, but it arrived one size too small. Call the…
Easier
You are at work. Your team organized a lunch collection for a colleague's birthday, but you forgot to bring…
Easier
You booked a haircut appointment at a hair salon, but you need to change the date. You are speaking to the…
Easier
Situation: A small crack appeared in your car's windshield after a rock hit it on the highway. Call an auto…
Easier
Situation: Your office manager sends a message to all staff: "Hey everyone, we've noticed a lot of recyclin…
Easier
Situation: You bring your car to an auto shop after a rock cracked your windshield on the highway. The tech…
Easier
Situation: You noticed that the extension cords in your office break room are old and frayed, with no warni…
Easier
Your city's snow removal crew plowed your street but left a large pile of snow blocking the end of your dri…
Easier
You will hear a spoken situation. Respond appropriately. You call your internet provider's customer service…
Easier
You bought a uniform shirt from your workplace's supplier last week, but it's too small. You are speaking t…
Easier
Listen to the situation: "Your neighbour asks if you can look after their cat for the coming weekend while…
Easier
A coworker who is leaving the company next week is having a farewell card passed around the office, and you…
Easier
Your community is organizing a neighbourhood cleanup day, and you want to help but you're not sure of the d…
Easier
You approved overtime for a staff member last week, but payroll says the extra hours weren't logged correct…
Easier
Respond to the situation. Your roommate wants to work out a fairer system for splitting grocery costs since…
Easier
You will hear a spoken situation. Respond appropriately. Your dentist's office calls and leaves this messag…
Easier
You are calling your usual hair salon. Your neighbour recommended it, but you need to change the appointmen…
Easier
Situation: You bought a train ticket for a trip next week, but your plans changed and you can no longer tra…
Easier
Listen to the situation: "You've had the same phone plan for two years, but your bill keeps going up and yo…
Medium
You work for the city Parks Department and need to leave a message for a resident who applied for a communi…
Medium
You will hear a spoken situation. Respond appropriately. Audio script: "Hi, this is Marcus calling from Gr…
Medium
You want to sign your eight-year-old up for swim lessons at the community centre, but you're not sure which…
Medium
Situation: You've had the same mobile phone plan for two years and your data keeps running out before the e…
Medium
Situation: You are speaking to a co-worker. Your office is organizing a team lunch and collecting money fro…
Medium
You notice your bank has charged you a monthly fee you weren't told about when you opened your account. Cal…
Medium
You arranged to view a rental apartment tomorrow afternoon, but something has come up at work and you can n…
Medium
You share a house with a roommate and want to start splitting grocery costs more fairly, since you've notic…
Medium
Situation: You work at a retail store. A coworker texts you asking if you can swap shifts with them next Sa…
Medium
You bought a train ticket online for a trip next weekend, but your plans changed and you can no longer trav…
Medium
Situation: Your office recently introduced new recycling rules, but you're not sure which bin certain items…
Medium
Situation: You booked a haircut appointment at your hair salon for Saturday at 11 a.m., but you now have a…
Medium
Situation: Your health card expired last month, and you need to renew it before your next doctor's appointm…
Medium
Listen to the situation: "Your community centre is holding a bake sale to raise money for new sports equipm…
Medium
Listen to the situation: "A small rock hit your windshield on the highway yesterday and left a crack near t…
Medium
You bought a work uniform from a store, but the size doesn't fit properly. You are speaking to the store cl…
Medium
You are calling a taxi company's lost-and-found line about a jacket you left behind. Situation: 'You took a…
Medium
Situation: You bought an electric kettle two weeks ago and it has stopped heating water properly, even thou…
Medium
The printer on your floor has been jamming constantly for the past week and is now out of toner as well. Le…
Medium
You share a carpool with two coworkers, but one of them has started arriving five to ten minutes late almos…
Medium
Situation: You need to see a doctor soon but your symptoms aren't an emergency. Call a walk-in clinic to as…
Medium
You are calling to reschedule tomorrow's staff meeting because the manager is unavailable. Situation: 'Hi,…
Medium
You need to pick up your child from daycare thirty minutes later than usual today because of a schedule cha…
Medium
You received a notice saying a parcel could not be delivered to your address and is being held at the depot…
Medium
Respond to the situation. A new coworker is filling out their payroll direct-deposit form and isn't sure wh…
Medium
You are a dental clinic receptionist leaving a reminder message for a patient. Situation: 'This patient, Mr…
Medium
Situation: You are calling a walk-in clinic to ask about their hours and whether you need to book ahead for…
Medium
You noticed your hydro bill this month is almost triple the usual amount, even though your household usage…
Medium
A co-worker is leaving the company and the team is passing around a farewell card. Respond by writing a sho…
Medium
You will hear a spoken situation. Respond appropriately. Audio script: "Attention skaters, just a reminder…
Medium
Situation: You booked your car in for a winter tire change at a local garage for Saturday morning, but you'…
Medium
Your street is switching to a new residential parking permit system next month and you're not sure how it a…
Medium
The printer on your office floor has been jammed all morning and you have an urgent report due. Respond to…
Medium
Situation: The electric kettle you bought two weeks ago has stopped heating water and still has its receipt…
Medium
Situation: You call your mobile provider's customer service line about upgrading your phone plan. The repre…
Medium
Situation: Your regular bus route has been detoured for the next two weeks due to road construction, and yo…
Medium
You are moving apartments this weekend and need to book the building's service elevator, but the online boo…
Medium
You worked extra hours last week to finish a project ahead of deadline. Leave a message for your manager, P…
Medium
Your community association is organizing a neighbourhood cleanup day next month. You are leaving a voicemai…
Medium
You will hear a description of a situation. You will have 20 seconds to prepare and 40 seconds to respond.…
Medium
You received a notice that a parcel is waiting for pickup at your local post office, but you work full-time…
Medium
Respond to a Situation: You're registering your child for a summer day camp, but the online form won't acce…
Medium
You signed up to volunteer at a local food truck festival, but a family commitment now means you can only w…
Medium
You call the local skating rink because the hours posted on their website don't match the sign on the door.…
Medium
Situation: You are talking to a colleague in the break room. A co-worker is leaving the company next week,…
Medium
You bought a blender three months ago and it stopped working, but you're pretty sure it's still under warra…
Medium
Situation: Three weeks ago, you borrowed a ladder from your neighbour to clean your gutters, and you still…
Medium
Your child is enrolled in swim lessons at the community centre, but the current class time now conflicts wi…
Medium
Respond to the situation. Your neighbour's package was delivered to your door by mistake, and they've just…
Medium
You lost your monthly transit pass somewhere on the bus or at a station and need to report it to transit cu…
Harder
Situation: You are speaking with a staff member at your gym's front desk. You are going on a two-month work…
Harder
Respond to a Situation: You want to apply for a plot at your local community garden. The coordinator answer…
Harder
Your manager posts the shift schedule for next week and you notice you've been given a Saturday closing shi…
Harder
You bought a blender three months ago and it stopped working yesterday, but you no longer have the paper re…
Harder
Situation: You need to pick your child up from daycare 45 minutes earlier than usual tomorrow because of a…
Harder
You receive an automated phone message from your car dealership reminding you that your vehicle is due for…
Harder
Respond to a Situation: Your internet went out for three full days last week and your provider's helpline i…
Harder
Situation: Your library card expired last month, and you have two books at home that are now overdue. Speak…
Harder
Situation: Your latest hydro bill is nearly triple your usual amount, and you suspect there has been a mete…
Harder
Your workplace is holding a mandatory fire safety drill next week, but you have a client meeting scheduled…
Harder
Situation: A furniture store has called to tell you your sofa delivery, originally promised for today, will…
Harder
You are speaking with a city waste management representative about your neighbourhood's curbside compost pi…
Harder
You just received a notice from the city saying your street parking permit is expiring next week and needs…
Harder
You're comparing tenant insurance quotes for your new apartment and one company's quote seems unusually low…
Harder
Respond to a Situation: Your dentist's office calls to remind you about tomorrow's cleaning appointment, bu…
Harder
The tap in your apartment bathroom has been leaking steadily for two days and you're worried about water da…
Harder
You're organizing a surprise retirement party for a colleague who is retiring after 20 years, and you need…
Harder
Situation: Your coworker is asking you to swap your Saturday closing shift for their Tuesday morning shift…
Harder
Respond to a Situation: Your grocery store's loyalty app shows your points balance is 500 lower than it sho…
Harder
You run a small stall at the local farmers market selling homemade jam, and the market organizer emailed to…
Harder
Respond to a Situation: Your mechanic's shop sent you a reminder that your car is due for its six-month ser…
Harder
Situation: You realize you've lost your monthly transit pass somewhere on your commute home and you still n…
Harder
You are calling your grocery store's customer service line. Situation: You noticed that the loyalty points…
Harder
You are a customer service representative leaving a voicemail for a customer affected by a service outage.…
Harder
Situation: The tenant living above your apartment has been running loud footsteps and moving furniture late…
Harder
You are speaking with the coordinator of your local community centre's summer camp program. Situation: You…
Harder
Situation: You signed up to volunteer at your local food truck festival, but a family emergency means you c…
Harder
Situation: The tenant living in the apartment above yours has been playing loud music and moving furniture…
Harder
Situation: A sofa you ordered online was supposed to arrive last week but still hasn't shown up. Call the f…
Harder
Situation: You are calling your bank because you noticed a monthly account fee on your statement that you w…
Harder
Situation: The tap in your apartment kitchen has been leaking for two days and the water is pooling under t…
Harder
You called an insurance company to get a tenant insurance quote for your new apartment, but the quote they…
Harder
Situation: You are leaving a voicemail for the office IT support desk. The printer on your floor has been j…
Harder
Situation: Your usual bus route has been detoured for the next two weeks due to road construction, and the…
Harder
You're helping organize a surprise retirement party for a coworker who is retiring after 20 years. Call ano…
Harder
Situation: You are calling the courier company's customer service line. You received a notice saying a parc…
Harder
Situation: You run a small stall at the local farmers market selling homemade jam, and the market organizer…
Harder
You noticed an extension cord safety notice posted in your apartment building's laundry room, warning again…
Harder
Situation: You noticed two unexpected fees on your bank statement this month. Call your bank, ask them to e…
Harder
Situation: You are moving apartments this weekend and need to book the service elevator in your building fo…
Harder
You share an open-plan office with several coworkers, and there has been an ongoing disagreement about the…
Harder
Your usual bus route has been detoured due to road construction, making your commute much longer and causin…
Harder
You manage a small office and noticed several extension cords in the break room are overloaded and getting…
Harder
Situation: You've called your apartment building's maintenance line because the bathroom tap has been leaki…
Harder
Situation: Your apartment building is organizing a community cleanup day next Saturday morning. Leave a voi…
Harder
Respond to a Situation: You are the team lead and need to reschedule tomorrow's staff meeting because the c…
Harder
Respond to a Situation: Your city has switched your neighbourhood to a new biweekly curbside compost pickup…
Harder
Situation: You and three coworkers take turns driving each other to work, but one coworker has been consist…
Harder
Listen to the situation: "Your office recently introduced new recycling rules, but people keep tossing coff…
Harder